4 Reasons to Make Web Hosting Support Services a Priority

Make web hosting support services a priority to ensure you receive better call center service.

Web hosting support services: They’re the often-overlooked little brother in the family of factors you look at when choosing a hosting provider. Every host has a support team; it comes with the territory, after all. So why would you waste time checking out the details of the support plan when your hours are better spent searching for blazingly fast speed, the “five 9s” in uptime, and all the space you need? Who cares about support if you’ve got the best service, right?

Do you know the phrase, “Not all hosting providers are created equal”? That applies to web hosting support services as well as all the other shiny buzzwords your potential provider may try to lure you in with. Continue reading “4 Reasons to Make Web Hosting Support Services a Priority”

HostAdvice.com Interviews Liquid Web CEO Jim Geiger

Tamar Weinberg of HostAdvice.com recently interviewed Liquid Web’s CEO, Jim Geiger, about the company, his job experience, his focus on staff to be the best they can be, and why he considers himself a “Chief Encouragement Officer.”

Jim Geiger Interview with HostAdvice.com
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These Two Things Helped Us Create Our Fastest Managed WordPress Hosting

Written by: AJ Morris, Product Manager
These Two Things Helped Us Create Our Fastest Managed WordPress Hosting
Liquid Web’s Managed WordPress Hosting is a highly optimized, extremely reliable managed WordPress service that comes preconfigured with the latest technologies to stand up to high traffic loads and serve your favorite e-commerce plugin out of the box. … And today, it’s about to get better!
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Thank You and Congratulations to Our Survey Winners!

Take a Liquid Web Survey, Win a Drone
We recently sent out a survey to a random selection of customers asking for feedback on our Heroic Support®. The feedback we received was incredibly illuminating and encouraging. THANK YOU! We’re excited to use this feedback to improve and plan our future initiatives.

Willing survey respondents were also entered to win one of five DJI Phantom 3 Drones, and now it’s time to announce the winners!

(Drumroll please! ……)

  • Sharon V.
  • Brian C.
  • Eric M.
  • Earik B.
  • Dennis A.

Congratulations! And thanks, again, to each of you who participated in our survey. We will be contacting each winner personally.

Be the First to Hear About Future Contests & Surveys – Subscribe Now!

Best VPS Hosting: Liquid Web Pummels Competition in Fastest VPS Report

Cloud Spectator Report Liquid Web Best VPS Hosting
New, third-party data has been released announcing that Liquid Web has the best VPS hosting when comparing LAMP stack performance! This new performance data shows that Liquid Web’s servers once again outpace equivalent servers at Rackspace, Amazon, and DigitalOcean.
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Announcing Managed WordPress Hosting From Liquid Web! (Find Us This Weekend At WordCamp US)

Liquid Web Booth at WordCamp US - Managed WordPress Hosting
If you’re planning on attending WordCamp US this weekend, you’ll be witness to the exciting launch of our Managed WordPress Hosting product! Don’t worry if you can’t make it to Pennsylvania to celebrate with us – we’ll be happy to celebrate with you virtually! However, if you do see us there, give us a shout!
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Web Hosting Reviews Site “HostingAdvice.com” Talks to Liquid Web About Heroic Support

Web Hosting Reviews Site “HostingAdvice.com” Talks to Liquid Web Marketing and Sales Directors About Heroic Support®
Toby Sembower of HostingAdvice.com recently reached out to Liquid Web’s Director of Marketing, Jason Grasshoff, and Director of Sales, Stefan Nava, to talk about Liquid Web’s legacy of Heroic Support® and our high-performing products, including managed windows and linux web hosting. The article thoroughly details how Liquid Web’s customer-centric focus has engendered strong word-of-mouth marketing that has helped us grow over the last 18 years.

As a privately-owned entity, the team can focus on customer needs and functionality requests, and then set about developing what isn’t already offered. “What makes our service sticky is the care we give to our customers,” Jason added. “They appreciate us, and we appreciate the trust they put in us.”

Read the full interview here!

5 Tips to Identify Dangerous Spam Emails

Spam. Nobody likes it, but everybody gets it. In the first quarter of 2015 spam comprised 59.2% of email traffic! Of course, it doesn’t just annoy the end user, it also interrupts business productivity. Worse, spam is a security risk; bringing with it any number of phishing or malware attacks. Because spam is plentiful and comes in many varieties designed to confuse and manipulate the recipient, it is important to first implement a powerful anti-spam system. However, remember that utilizing anti-spam software is only the minimum of what you can do to protect yourself. You should also educate yourself on how to recognize and handle suspicious emails. Paying attention to the following 5 tips to identify dangerous spam emails, before you open, click, download, or share data will go a long way toward protecting your data.
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Questions to Ask When Choosing a CMS

Questions to Ask When Choosing a CMS
Choosing a content management system, or CMS, to support your business’ online presence is a very important process. In our blog post “Choosing The Best CMS For You,” we’ve done an in-depth dive on each of the three most popular open source CMS platforms on the market today. However, before you immerse yourself in the different benefits and features of each available platform, you should first define and prioritize your business’ needs. This guide includes the most important questions to ask when choosing a CMS platform.
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VPS Performance Comparison: Liquid Web 2 GB SSD Tops EVERYONE

After many long nights, a lot of incredibly hard work by Liquid Web’s Heroic Support technicians, and diligent benchmarking, we’re proud to release the performance results for our latest VPS instances. Let me prepare you: The performance of our Zone C SSD Storm® VPS Servers will knock your socks off! We’ve found our Zone C VPS servers outperform our major competitors both in terms of CPU performance, disk I/O performance, and cost per IOP.
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